Privacy Policy

Last updated: 2026-04-02

1. Who We Are

This website is operated by Precious Episode LDA, NIF PT516578506, registered in Lisbon, Portugal ("AISO Group", "we", "us", or "our"). We can be reached at hello@aisogroup.com.

2. What Data We Collect

We collect the following categories of personal data:

  • Contact form data: name, email address, company name, and message content when you submit our contact form.
  • Usage data: IP address, browser type, pages visited, and time spent on site, collected automatically via standard web server logs.
  • Cookies: We use essential cookies to ensure the website functions correctly. We do not use advertising or tracking cookies.

3. Legal Basis for Processing

We process your personal data under the following legal bases (GDPR Article 6):

  • Legitimate interest (Art. 6(1)(f)) — for website analytics to understand how our site is used.
  • Contract performance / pre-contractual steps (Art. 6(1)(b)) — for processing enquiries submitted via our contact form.
  • Consent (Art. 6(1)(a)) — where you have explicitly provided consent (e.g., newsletter sign-up if applicable).

4. How We Use Your Data

  • To respond to your contact form submissions and business enquiries.
  • To improve our website based on aggregated, anonymised usage data.
  • To comply with legal obligations.

We do not sell, rent, or trade your personal data to third parties.

5. Data Retention

Contact form submissions are retained for up to 2 years after last contact, unless a longer period is required by law or ongoing business relationship. Website usage logs are retained for up to 90 days.

6. Third-Party Services

We may use the following third-party services that may process your data:

7. Your Rights Under GDPR

As a resident of the European Economic Area, you have the following rights:

  • Right of access — request a copy of the personal data we hold about you.
  • Right to rectification — request correction of inaccurate data.
  • Right to erasure — request deletion of your data ("right to be forgotten").
  • Right to restrict processing — request we limit how we use your data.
  • Right to data portability — receive your data in a machine-readable format.
  • Right to object — object to processing based on legitimate interests.

To exercise any of these rights, please contact us at hello@aisogroup.com. We will respond within 30 days.

8. Cookies

This website uses only essential cookies necessary for the website to function. No third-party advertising or tracking cookies are used. You can disable cookies in your browser settings, though this may affect website functionality.

9. Data Transfers

Your data may be processed in countries outside the EEA by our service providers (e.g., Cloudflare). Where such transfers occur, we ensure appropriate safeguards are in place in accordance with GDPR Chapter V, including Standard Contractual Clauses where applicable.

10. Supervisory Authority

You have the right to lodge a complaint with the Portuguese data protection authority, CNPD (Comissão Nacional de Proteção de Dados) at cnpd.pt.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page reflects when the policy was last revised. Continued use of the website after changes constitutes acceptance.

12. Contact

For any privacy-related questions or requests, contact:
Precious Episode LDA
Lisbon, Portugal
hello@aisogroup.com